Not bad - Anonymous employee Concentrix Employee Review

4.0
7 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good working hours, average pay, and raises are not bad either, as well as promotions

Cons

Calls are non-stop back to back, all calls are evaluated by managers and if you have to provide all information to the customer by the written guideline and site the article

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Concentrix Response
2y
Thank you for sharing your experience with us! We love to read game-changer feedback. We wish you well in your future career choices and thank you for your time spent on the team!

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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