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      Concentrix

      Engaged employer

      Concentrix reviews

      Poor - Customer Service Representative Concentrix Employee Review

      1.0
      1 Dec 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Really not pros to be fair

      Cons

      Bad equipment, treated like robots, poor concept

      avatar
      Concentrix Response
      3y
      Hi, thank you for this feedback. We appreciate you bringing these issues to our attention. It's unfortunate that you're not getting the experience we intended. Please reach out to your local People Solutions team or email our confidential People Solutions Leadership inbox at staff.online.feedback@concentrix.com. We want to make sure you feel heard and that these issues are addressed. Thank you for all you do here!

      Explore other reviews about Concentrix

      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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