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      Concentrix

      Engaged employer

      Concentrix reviews

      Work there only if you need to fill the fridge and get out as soon as possible - Customer Service Representative Concentrix Employee Review

      1.0
      30 Nov 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good salary for customer support - I could get the HO - possibility to climb the ladder

      Cons

      - Concentrix is a subcontract, so it's hard to have power of negocation as they fear to lost their contract and so lost money. -You are just a number - Unbelievable hours starting super early or finishing super late with one day of in the middle, impossible to have a routine or time for yourself. They don't get care about your mental health and well being - You don't last one year, big turn over and tend to hire people who doesnt speak the language of the market

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      Concentrix Response
      3y
      Thank you for your review- its important to us that our people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!

      Explore other reviews about Concentrix

      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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