a good beginning - Customer Support Specialist Concentrix Employee Review

3.0
29 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Good coworkers, more money if you work on Sunday and bank holiday. There is opportunities to grow inside of the company

Cons

Not well organised, work in shifts that change every month and you will know only 2 weeks before the new month

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Concentrix Response
3y
Thank you for leaving this review for us. It's unfortunate to hear you're dissatisfied about the publication dates of your schedule. We are glad to hear you are satisfied with your career development opportunities. At Concentrix, we are constantly looking for ways to improve the way we serve our staff, so we appreciate this feedback.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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