Hands down the worst company I've ever worked for. Wouldn't recommend to my worst enemy. - Customer Service Advisor Concentrix Employee Review

1.0
15 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Working from home. That's it.

Cons

Short lunch breaks. Poor management. Feels like being back at school. Team leaders talk down to you. Also don't seem to know what they're talking about half the time. Poor work life balance.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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