Horrible Management. - AR/VR Technical Support Advisor II Concentrix Employee Review

1.0
1 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Learned a little bit more about technology then I was expecting.

Cons

Good luck trying to get any help when working here. The management does not care for you or what you're going through. This is true for multiple occurrences: surgeries, illness, mental health; Get hit on attendance or make sure you have an accommodation. You get negative assessments for escalating when you need help because the problem faced were not fixed even if you did your isolation research and application to the matter.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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