snake pit! - Product Support Specialist Concentrix Employee Review

1.0
28 Feb 2019
Recommend
CEO approval
Business outlook

Pros

work from home was nice.

Cons

the management will not answer questions that are serious. You are graded on a BROKEN metrix system. You are judged on the metrix system so you can be fired at anytime. If you are an honest person, this job is going to be very challenging. Good luck anyway.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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