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      Concentrix

      Engaged employer

      Concentrix reviews

      customer service advisor - Customer Service Advisor Concentrix Employee Review

      1.0
      10 Jul 2017
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment and corporate culture.

      Cons

      Abusive and racist clients, too much work, too many rules, management that bends backwards to clients.

      Explore other reviews about Concentrix

      5.0
      20 May 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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