Career opportunities - Operations Manager Concentrix Employee Review

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been with the company for 6 years, and my experience has been very positive, especially when it comes to growth and development. I started as a part-time advisor, and through continuous learning, support, and opportunities to take on more responsibility, I progressed into an Operations Manager role, which I’ve been in for the past 2 years. The company genuinely values internal promotion and gives people the chance to develop their skills, step out of their comfort zone, and grow their careers. There is room to learn, make mistakes, and improve, and hard work is noticed and rewarded. Leadership encourages development and supports employees who are motivated to advance.

Cons

As with any growing company, the work can be demanding at times, especially in operational roles. However, this also comes with valuable learning opportunities.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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