15 YEARS AND COUNTING - Operations Manager Concentrix Employee Review

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

*I had the fortune to avail the 5 years retirement clause when I signed my contract with Concentrix (formerly Convergys). *Career growth is based on meritocracy and they invest a lot on development of soft and hard skills which helped me develop an exceptional range of skills required to climb up the career ladder. *Concentrix offers competitive salaries, a stable income, and attractive benefits packages (health insurance, bonuses, etc.), which have significantly contributed to the financial stability of many families. In my 15 years with the company, it has never happened that the salary was delayed.

Cons

One of the big concerns this year was the health insurance coverage from iCare which has proven to be challenging to a lot of gamechangers.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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