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Thank you for taking the time to share your feedback. We genuinely value your input and appreciate the opportunity to address your concerns.
Compensation Transparency
At Concentric, we are committed to clear and transparent communication about compensation. Pay ranges for embedded roles are determined collaboratively, taking into account both client budgets and operational realities. While we work to advocate for competitive compensation and explore every opportunity for increases, there are instances where external and internal constraints make this challenging. That said, Concentric has, in the past, absorbed additional costs to support employees whenever possible.
Phone Stipend
The $50 phone stipend was initially introduced during the pandemic to assist employees working remotely. As we and the client transitioned back to an office-based environment starting January 3, 2025, it was determined that continuing the stipend was no longer sustainable. We understand that the timing of this notification—particularly during the holidays—may have felt abrupt, and we take this feedback to heart as we work to improve how we communicate such changes in the future.
Performance and Pay Increases
We recognize how important performance-based increases are to our employees. For embedded positions, these decisions are influenced by both client budgets and internal considerations. While we always strive to reward strong performance and seek opportunities for growth, we acknowledge that certain limitations exist and will continue working to support our employees as best as we can.
We regret that this experience left you feeling dissatisfied and are always open to further conversations to ensure you feel heard. Please feel free to reach out to us directly to discuss your concerns further.
Thank you again for sharing your perspective. Your feedback helps us improve as we remain committed to supporting our team members.
The Concentric Team
