Field Service - Field Service CompuCom Employee Review

1.0
2 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and liberal leave policy. Rare face-to face with immediate supervisor.

Cons

Where to start. Micro-management is paramount within this company today. No rocks left un-turned with the new military-style management philosophies/strategies to squeeze another nickle from the already bottom of the scale paid field service groups. Metrics are gospel and if they don't paint a pretty picture, you can guarantee heads are going to roll by brow-beating every team member whether they've contributed to the unacceptable metrics or not. Middle management/bean counters have no clue that there are actual real people working for them out in the field. The company mantra of "win-win" is reserved for middle/upper-management and the shareholders or now......... Office Depot. Integrity was thrown out the door sometime around 2008 when they changed the compensation model, and then again in 2011 when across the board pay-cuts were handed-out even though they still managed to turn a profit every year since that time. NO RAISES in nearly 10 years, NO COST OF LIVING INCREASES EVER since 2008, just a myriad of excuses as to why the finance dept denied the funds (only way to get anything is to threaten to quit or hound them for months on end and even then, 99% of efforts are met with a big fat NO!). Oh yeah, that's right, because they couldn't afford it... Hmmm, I bet mid-upper management got their raise/bonuses like clockwork though. Sad state of affairs within this company which is why all of the great, hardworking techs/analysts and specialists have moved on to other opportunities. Run... run far away from this career growth-stunting micro-managing machine!

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5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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