Short-sighted management and executive team punishes workforce - Deskside Support Technician CompuCom Employee Review

2.0
11 Jan 2017
Recommend
CEO approval
Business outlook

Pros

CompuCom provides education reimbursements and a substantial amount of online courses for certifications and talent development.

Cons

Management is like a revolving door, with every new decision-maker claiming they have the answer to fix everything! All the changes management has made in the past few years have been to the detriment of the employee. Associates are no longer allowed to carry over any PTO. CompuCom publicly cites studies that conclude employees do not take time off from work due to fear of the increased workload upon returning. Instead of offering assistance so that work doesn't accrue to levels that are unmanageable, CompuCom is punishing its associates by modifying its PTO policy to "use it or lose it," and offering no additional support to address the reasons we're afraid to take time off. Additionally, new Associates joining the company accrue a fraction of the PTO that were afforded to newcomers in years past. Talent will not stick around waiting for positive changes. I'm afraid this company will be losing many of its contracts due to poor performance.

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5.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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