I have never been worked so hard for no additional compensation. - Field Service Technician CompuCom Employee Review

1.0
20 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Skillsoft and unlimited test vouchers. Great flexibility.

Cons

I was hired on as an FST two years ago to work two contracts and no on call rotation. Now, literally over 100 manufacturer and industry certs attained, 24 contracts, on call rotation, responsibilities going well beyond the traditional FST roll to include acting as an account manager for some of the poorly managed contracts, logistics, and pretty much every other responsibility that can be thrown to the field (seriously I expect that half the work arounds for the KEDB are "let the field deal with it"), as well as mileage reimbursement so low that you are going to burn up cars faster than you can pay them off (literally blew the motor in one, and I am now so upside down that I will never be able to trade out from under it and it will be dead three years before it is paid off), all without a cent of a pay increase since I have been with the company. I have worked in many industries and have never seen a company operate in such a disheveled manner with literally no regard for their employee's as this one. The pay is low to begin with, and doing a market analysis on my certification/education level, experience, and responsibilities, I am paid close to 1/3 of my market value.

Explore other reviews about CompuCom

5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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