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We thank you for your honest feedback! We take pride in our core values of quality, commitment, and RAOWIT (random acts of whatever it takes). We try our best to always celebrate individual wins by promoting our RAWOIT awards, and our monthly “First Class Passengers”. We know that our employees are what makes CRT great, and we are always open to suggestions and looking for more ways to celebrate the individual. We appreciate your suggestion of creating goals for employees and as a leadership team we encourage and promote this process through our performance review and supervisor/ employee check-in processes. We acknowledge that we can never focus too much on appreciating our employees and partnering with them on their career journey’s. We have lots of exciting career exposure and development improvement initiatives already in motion like our “Machine Experience” program, the expansion of our “CRT Leadership University” and the launching of a new cohort of our Mechanical Engineering Technology Associates Degree in partnership with Lorain Community College.