Treat your employees with the same respect you treat your agents - Agent Experience Manager Compass Employee Review

1.0
7 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Compass hires really talented people so all your coworkers are great. Great healthcare plans

Cons

Burn out culture, high turnover and low pay. Recently they cut all the extra benefits like education reimbursements and fitness reimbursements. Little to no respect for the regional staff who actually work with the agents everyday. Agents have absolutely no boundaries with staff and leadership never gives agents any pushback. Compass continuously wins "top place to work" because they have agents, who are actually the client, vote on those surveys because they are 1099 contractors. Those surveys do not represent the views and opinions of the actual employees at Compass. Leadership is extremely cliquey.

Explore other reviews about Compass

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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