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Community Choice Financial

Engaged employer

Not a great company! - General Manager Community Choice Financial Employee Review

1.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

None the company was bought by CCFI and it's been going downhill ever since for employees and customers.

Cons

Offers a crappy base pay and even finds ways to lower your store profit which will lower your monthly bonus. Like in March 2 days before payroll they took 20k from my profit which lowered my check by 1k. I went from making 6k a month on average to 3k a month on average. The hours changed over time they will extend the hours with a same day notice. Management talks to its DDOs like garbage if their district is failing to sell high interest loans. You only have 2 employees in an office which is difficult when there is a high turnover rate. I feel terrible for the employees who put in 10 plus years because it amounted to nothing. Interest went way up on loans and corporate is taking over more simple tasks.

Explore other reviews about Community Choice Financial

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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