A Must-Avoid - Anonymous employee CommunicateHealth Employee Review

CH routinely gaslights and exploits employees who are genuinely committed to public health. Employees are expected to "go above and beyond" without clear expectations, often juggling excessive workloads from multiple projects while being underpaid, under-recognized, and denied clear pathways for career development. Management culture remains toxic. Micromanagement is widespread, and empathy is sorely lacking. I personally witnessed two coworkers cry—one during a Zoom meeting, another in their car after work—due to burnout and lack of support. Managers are rarely held accountable for the environments they create. Although the company has attempted to move away from its infamous “manage up” culture, in practice, managers frequently shift blame to employees to cover for their own mistakes or poor planning, perpetuating fear and distrust rather than psychological safety. CH preaches a commitment to DEI, but this feels more like lip service than lived values. During recent rounds of layoffs, there was little transparency into how decisions were made. Some factors are out of the company's control (e.g., federal budget cut) but the way CH treats people is really disappointing. CH also promotes unlimited PTO as a perk, but it’s a hollow promise. Employees are stretched so thin that taking time off feels impossible. There’s a constant, unspoken guilt trip: if you take a break, your teammates—who are already overwhelmed—will be forced to work even longer hours to cover for you. As a result, many people skip vacations or log back on during PTO just to stay afloat.