Weak Ownership - Office Manager/Scheduler Comfort Keepers Employee Review

1.0
10 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great clients, flexible hours. Great location.

Cons

Owner offers zero support to staff. From support staff to caregivers, you are thrown out to learn on your own. NATIONAL Company Policies are not followed, caregiver references are never checked. Instruction from owner is to hire anyone willing to show up. Owner will not justify his decisions, he executes what is to be done without giving support staff the tools to complete task. Being a nice guy doesn't make a good leader.

Explore other reviews about Comfort Keepers

5.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Great clients Decent pay

Cons

You have to set firm boundaries with your time in order to keep a work-life balance

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

See reviews by: Helpful|Rating|Date|All