Terrible HR - Anonymous employee Comcast Employee Review

2.0
2 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good pay. excellent benefits.wonderful perks

Cons

The HR needs to be more sensitve to a persons personal situations and understand that people go thru personal things. The whole comcast cares is a sham they do not care about you at all as an employee, trainee or contractor. I was told that if i didnt have certain information in that i was waiting on to come in the mail that i could be replaced by another candidate thou i wont reveal the location i will say that it was told to me from an HR manager in the midwest region and I felt very nonconfident about my position stability and this basically ruins my prospective about comcast because i didnt have certain documentation in due to i.d. theft does not give you grounds to say disheartening things like that to me. I really feel like my confidence in Hr to help me is zero to none. To all new people coming into comcast "proceed with caution"

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5.0
17 Jun 2026
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CEO approval
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Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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