Pros
Work for them for 2 years. The benefits are good. Your co-workers are your best friend you better be nice to them.
Cons
1st on training they pay you $18 (very attractive pay) they basically lie to you saying that is the average pay, IS NOT. The regular rate 10.15p/h then PRAY to make your commission or pass your score card. Once you get out of training they just drop you to the water you better start swimming. Supervisor are not support at all, most of them don't know nothing and the one that know they get slam by everyone. If you take to many calls ( this is a call center HELLO you suppose to be on the phone) your average % of sales drop and you get the minimum commission. You can bring 10,000 of revenue but your RGU is 43% cause you took to many calls, you lucky if you maybe get $900 on commission. Comcast make money no matter what! This is a employee recycle bin where you are just a number. All they care is to have someone on the phone to get the calls. They don't care about what the customer wants they just want you to stuff them with everything. They give you a survey every month cause they want to know your ideas and concern but they hear what they want to hear. They make you think they care but NO they don't.