I have been, and continue to be surprised. - Business Account Executive I (BAE1) Comcast Employee Review

5.0
14 Jul 2017
Recommend
CEO approval
Business outlook

Pros

I am blessed with one of the best teams in the nation, both in terms of performance and character. I can trust my teammates to not poach sales from my territory, they are a genuinely fun group, and their professionalism and skill have helped me to improve. I didn't want to take the job at first, because of Comcast's reputation - but leadership has put over a billion dollars behind the talk of putting the customer first. There is still a road ahead, but real change has happened - in just the two years I've been there.

Cons

Management expects high standards - this is not a role where you can punch a clock or float by (and make any money). Expectations are so high, that they are occasionally truly unfair. However, my supervisor tries to help me reach those goals - and together we nearly always succeed. If you hit quota every month, for all metrics, you will likely be in the top 15% of your market - or better.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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