Pros
I must say, I have never had a more exciting job. I was hired as tech support, answering calls from customers. My third day on the job, my call center received the announcement that we were chosen to become the new West Division Technical Support Center. I now talk to technicians who are already out in the field fix customer's accts and make changes to their jobs as necessary. This is a huge improvement to the previous process, and makes the customer experience so much better. Comcast has taken a real look at their customer and employee surveys and are making incredible changes like the one above. I have never felt like I had so much of an impact on where and how I work like I do with Comcast. We are an ever changing company, with many avenues for career advancement and progression. Benefits with the company are substantial, and there are many options. Management is great to work with and they all listen and help. Diversity is amazing and I feel like part of the family, even when talking to people I have not actually met before.
Cons
Comcast is ALWAYS changing. It does take a good amount of flexibility to roll with the changes, but it is by no means a deal breaker. Comcast is always improving, and if there is something that you don't like, you are empowered to find ways to improve the situation and suggest it to upper management. They DO listen.