Way too many managers, yet no accountability - Anonymous employee Cognizant Employee Review

1.0
20 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have an unlimited PTO policy. There are no limitations put on working from home.

Cons

-The Boston office is incredibly disorganized and dysfunctional. Apparently they go through a re-org about once a year, or every 2 years at most. A prior CTO, who has since been fired, made the decree that the organization should be Agile, but in Boston it's almost as if the Management read a book on how to implement Agile and then did the opposite. The company took current employees and just told them that their job had suddenly changed. This means you have people in roles that they are not qualified for, and they don't even want to be in the role in the first place. -The place is swimming in Managers. There are way too many Managers for the number of employees in the office. Most of them have no prior Management experience and it really shows. There is a complete inability to deal with any sort of conflict. If you have an issue with an employee who doesn't do their work, doesn't come to required meetings etc. you basically have no avenue to get that resolved because the person's Manager will be too scared to say anything negative to their direct report. -The healthcare insurance offered through TriZetto, a healthcare IT company, is abysmal. It is the worst health insurance i have ever had and I was embarrassed every time I was at a doctor visit and had to present my health insurance card. -The lack of accountability is laughable. People blatantly ignore deadlines, don't show up for important meetings, and ignore all processes, but they face no consequences for these behaviors. The Managers are not interested in dealing with conflict but in keeping the status quo.

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5.0
17 Jun 2026
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CEO approval
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Pros

Work life balance and flex Fridays

Cons

Lower salary than market average

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Cognizant can be a great place to work at. You have to be self-motivated and driven. You won't often be given a script on how to do your job well. But if you are willing to search for new opportunities, you will find success.

Cons

Just like many other tech companies, layoffs are happening all the time. This often brings many projects to a complete halt. Management never communicates when someone is laid off. And when they are laid off, they often never back fill positions, leaving existing team members working the equivalent of three jobs at once. Most teams there are skeleton crews, ensuring that they cannot reach their full potential.

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