Very strict and not a lot of hours. Clam to be fashion forward but the dress code makes us look like little kids. - Sales Associate Coach Employee Review

2.0
16 May 2014
Recommend
CEO approval
Business outlook

Pros

A lot of prestige working for Coach. Good for starting out in luxury goods.

Cons

Rude and unprofessional managers and employees. Everyone talks about each other behind their backs. Super strict about attendance, dress code, nail polish/hair color, lockers. Push too much on sales and a very disorganized company with an extremely high turnover of employees and managers. Hours depend on what level of part time you are and there is a lot of sale stealing

Explore other reviews about Coach

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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