Love Working At Coach - Retail Sales Associate Coach Employee Review

4.0
30 Mar 2016
Recommend
CEO approval
Business outlook

Pros

I love working at Coach. It is my first retail job. They hired me in as part time with full benefits. Pay higher than minimum wage so that is a plus.

Cons

They put a lot of emphasis on selling and engaging customers. Some people do not like to be talked to who come in but they are very strict about follow up and telling the customer everything about the bags. It can be fun but they are strict about everything from your makeup to your socks. And no clips in your hair. For the bags to be so high I would think they could pay more per hour especially if you are a top seller. They are never happy with the numbers even if you are the top seller Other people stealing sales or taking bags from someone you helped and walking around with them. Not listening to concerns you have about unprofessional conduct of other employees. Not caring about your sales being accidentally rung under another persons name.

Explore other reviews about Coach

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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