You may want to stay away. - Sales Executive CoStar Group Employee Review

2.0
8 Mar 2021
Recommend
CEO approval
Business outlook

Pros

They make a good product.

Cons

The cons are many. The treatment of that sales staff is agregus and archaic. This is a company that still figures out the monthly commissions on an excel spreadsheet. The commision plan changes every year and very few understand it, management included. The company has numerous ways to reduce your commission, here are a few examples which reduced my commission: a 15 year client retired, a company in my book of business merged with a company that was not in my book of business,(negative net effect over $10K), a single use client died - I was penalized and I even sent to company the obituary. In the 48 plus months of working there, only 3 months had correct commision statements. The onus is completely on you to catch the mistakes and correct them. Then you must follow up to make sure it is correct - then there is no guarantee that the correction will be properly reflected in your next payment. It once took me 4 months to get the proper commission payout. The bottom line is - if you don't find a mistake in your numbers it is because you didn't look. There are many other reasons this company is a revolving door. The commision structure is just one - a big one. I stayed way too long. It never got better. So do yourself a favor, skip this sales job and keep looking.

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CoStar Group Response
5y
Thank you for taking the time to share your thoughts on working at CoStar Group. While we’re happy to see you note the power of our products that bring tremendous value to our clients and have enabled us to be the leading provider of commercial real estate information, analytics and online marketplaces, we’re disappointed to read the rest of your review. It's unfortunate that you had that experience with the commission plan. The plan is regularly communicated to sales reps when any change occurs in order to review the details and answer any outstanding questions reps may have. Subsequent to that, each rep receives a commission plan document outlining all of the components of the plan. Reps must sign the document so they are eligible to receive commissions and should always be working with their managers, sales leadership or the commission team if they have any questions on aspects of the plan that don't align with their understanding. If there is more you would like to share, please email HRdepartment@costar.com with as much detail as you are willing to provide. We wish you the best in achieving your career goals.

Explore other reviews about CoStar Group

5.0
22 May 2026
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CEO approval
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Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

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1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

4
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