Before applying for the position, the job description suggested that it was more a research-focused position. Once hired on, I quickly realized that it was nothing more than a glorified call center. Within a month's time, I noticed that there weren't any guidelines for our work. Immediate management came up with procedures and processes on the fly. When asking clarifying questions about various methods, they couldn't give answers. C-Suite management imposed unrealistic goals and metrics which ultimately drove the company culture into the ground. It created an environment where other associates began "gaming" the system to meet numbers. Management praised those people and scolded those who were conducting business correctly because they didn't meet numbers. Please be aware that your days will not look the same from week to week. C-Suite management has a way of coming up with new ideas and implementing them without test runs or feedback from us. They still expect you to meet numbers regardless. They prioritize quantity over quality. This serves as to why their data is so incomplete and untrustworthy. C-Suite brags to clients that they have the most accurate commercial real estate data and that isn't true. Most associates would input false information just to keep up numbers and refrain from being put on a performance improvement plan. The turnover rates were sky high - management and associates. People caught on to the toxic culture, lack of respect, and micromanaging nature. C-Suite management makes decisions without considering employees and it's evident. The PTO is subpar. Promotions and raises are few, far, and in between. Once they do come around, management chooses their favorites. Tenure doesn't mean a thing at this company. They acquire companies multiple times a year to keep their monopoly persona steady. The CEO is extremely condescending and disrespectful to all levels of employees. He sends out inappropriate emails to the entire company (i.e. who we should vote for, products we should buy, mocking companies he's put out of business, etc.) That was very distasteful. Carefully consider working here. I would advise against it. Read over the other reviews as well.
