You'll Regret (Most) Of It - Sales Associate CoStar Group Employee Review

2.0
30 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The company has no competition Most of the clients are good and hard-working Depending on who your co-workers are they can be really dedicated The product is great and very useful

Cons

Before you EVER accept an interview with CoStar, you need to understand how the company claw-backs the commission you make via reversals (a.k.a cancels.) Prior to CoStar I sold data at multiple companies all over the country and never once did they take money out of my pocket for clients who cancelled that I did not sell. This policy is medieval and it drove me to leave the company. Management is not sympathetic to you at all with your plight and actually blames you for the reversal even if it was out of your control.

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CoStar Group Response
6y
Thanks for taking the time to leave us a review. Our sales team is an essential part of CoStar Group, and we appreciate your time with us. We're proud to have sales team members who have worked at CoStar successfully for 15 or more years. While the overwhelming majority of our 4,000 employees enjoy their time at CoStar Group, your experience appears to have fallen short of our goals. Please know that you have been heard: We do read every review and will share your feedback with the appropriate leadership. Thanks for your time with us, and we wish you the best in your next career steps.

Explore other reviews about CoStar Group

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great experience in a high-level, fast-paced data company. You have to put in the work to learn the job immediately. Prove your skills and learn by doing. Fun companywide events and great campus.

Cons

Some positions require extra work to meet weekly goals.

1
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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