Pros
Summarised: the pay (£40k), hours (9-5) and the researchers are all good fun.
Cons
Hindsight is a great thing and I wish I hadn't ignored some of the reviews on glassdoor before accepting the job because of how accurate they are. The targets set are unrealistic with around 60% of researchers unable to hit the target and many people on some sort of warning or not passing their probation (making it easier for them to sack you). We've had a lot of people leave either out of choice or have been fired over the past month and the atmosphere in the department is dying. There is a lack of development and progression within the role, titles such as a research associate 2 and senior researcher associate meaning little if anything in the industry. My advice would be to anyone joining, be aware of what you are getting yourself into if you are joining solely for the pay - you don't get paid £40k without some catch! But also be prepared to find a new job once the honeymoon period is over.