Find somewhere else to work - Account Manager Cloudbeds Employee Review

1.0
20 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Nice people Decent benefits depending on location

Cons

Lots of layoffs that are unpredictable, you don’t feel steady in your work. The company demonstrates a “good old boys” club meaning if you’re not part of a certain demographic of people you have no chance of being successful there.

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Cloudbeds Response
1y
Thank you for sharing your experience. We’re glad to hear that you appreciated our remote work culture, team members, and benefits. We understand that team restructuring can be incredibly difficult, and we don’t take these decisions lightly. While change is sometimes necessary for the long-term health of the business, we are committed to improving transparency and communication. At Cloudbeds, we strive to create an inclusive and equitable environment where all team members have the opportunity to grow and succeed. We take concerns about fairness and representation seriously and continuously work to ensure that our culture reflects our core values and also includes diversity, collaboration, and merit-based opportunities. We appreciate your feedback and will continue working to make Cloudbeds a great place to work for all.

Explore other reviews about Cloudbeds

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. A lot of variety and interesting experience in website design, customer success, project management, and problem-solving. 2. I’ve developed strong communication skills. 3. Positive team environment – everyone is willing to share knowledge and answer questions. 4. Managers welcome feedback from employees and always try to improve processes.

Cons

It’s tough when several launches happen at the same time.

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Cloudbeds Response
1w
Thank you for sharing your experience! We’re thrilled to hear that you’ve found your work at Cloudbeds both engaging and rewarding. It’s especially great to know that you’ve had opportunities to develop new skills, take on a variety of challenges, and grow through experiences spanning website design, customer success, project management, and problem-solving. We’re also proud of the collaborative culture you’ve described. Creating an environment where team members support one another, share knowledge, and continuously improve is something we deeply value. Thank you for your honest feedback regarding periods with multiple simultaneous launches. As we continue to grow, we’re always looking for ways to improve planning, prioritization, and team support while maintaining the innovation and creativity that make Cloudbeds such an exciting place to work. Thank you for being part of the Cloudbeds team!
1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There were occasional internal promotions, which gave people a small sense of hope that staying long enough might eventually lead to advancement.

Cons

• Expectations were unreasonably high, with constant demand to be available at all hours • Work life balance was practically nonexistent due to nonstop requirements • Long, exhausting hours became the norm and pushed employees close to burnout on a regular basis • The constant workload created extreme levels of stress with no real relief or adjustment

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Cloudbeds Response
12h
Thank you for taking the time to share your feedback. We’re sorry to hear that this was your experience. While we recognize that individual experiences can vary, creating an environment where team members can grow, collaborate, and maintain a healthy balance remains important to us. We regularly review feedback from our team members and continue to invest in our managers, processes, and programs to support our teams as the company evolves. We appreciate you sharing your perspective and wish you all the best in your future endeavors.
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