Client Financial Services

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5.0

23 Aug 2025

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Supportive environment, great job training, work remotely after training.

Cons

None that I can think of.

4.0

26 May 2015

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Rate of pay is great, people you work with are amazing. The owners are nice and the benefits are wonderful. You have your own cubical and can decorate. All in all I LOVE my job but there are definitely things I would change.

Cons

The supervisors/senior reps don't seem to really care about anything other than what they have going on. Supervisor call? They can call back. 13 calls holding, yeah they wont log in. Its so frustrating being the only one that does anything. The fact that you can't have your phone with you is bologna and the dress code needs some work.

1

Client Financial Services Response

10y

Thank you for your review. We are happy to hear you enjoy the rate of pay and your co-workers! Oftentimes Supervisors and Senior Representatives are handling Client projects that have a deadline and must be completed first. We will make sure you have appropriate assistance on your team to handle incoming calls. **Update 11/1/17 Cell Phone Policy has been amended to allow cell phones in the employee lunchroom where patient information is not at risk. The dress code is pretty standard for offices, business casual. There are three days a week (Mon/Wed/Friday) that casual dress (jeans) are allowed so we hope you enjoy those days!

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Best place to work - Customer Service Specialist Client Financial Services Employee Review

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