Marketing (not sales) - Anonymous employee Clearlink Employee Review

3.0
20 Jun 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

((( the reviews for Clearlink are a mixture of call-center sales employees and marketing people. I'm a marketing person))) Some employees work from home once a week (entire teams do this). It's great. This is in addition to WFH that can be arranged with one's manager. Snacks are okay. They're free. They don't ask people to work weekends or evenings. The people are really fun. There's a pond to walk around. That's nice for breaks away from the computer screens.

Cons

Not as fun of a culture as it used to be. We used to have happy hours and more team activities. It's easy to feel rather isolated now by comparison. Insurance isn't nearly as good as it used to be. Not much structural room to advance in some positions, so over time you can feel backed into a bit of a corner. There also isn't an emphasis on employee growth/improvement, so what skills you pick up are what you need to know to get things as they are done, not as much pushing the envelope. Of course, you can do that in your free time, but it's not emphasized/prioritized/even discussed. Management competency is somewhat hit or miss. Who you end up with immediately above you is a kind of roulette as far as how time off, deadlines, constructive feedback, and pressure to get these done are concerned. It used to vary more wildly, so while not perfect, they have improved a little over time. There have been a lot of layoffs in the last year due to volatility. It was difficult getting used to that happening as much as it did. It doesn't help that they didn't have a way to inform people about people who had been let go. There were friends I would have liked to say goodbye to, if not in person, then during what is sure to be a difficult time after being let go. The doors in the 2nd floor bathrooms are a unique kind of treacherous. The doors opening take almost the entire hallway, so it's easy to almost get smacked by them. I actually kind of like how nimble it keeps people, but the accessibility is probably a thing to note for anyone with that specific concern. They're out by the airport. Commuting by public transportation can be a real hassle if that applies to you.

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Clearlink Response
6y
Thank you for your thoughtful feedback. One of the things we have implemented to help employees have a better understanding of how to progress their career here at Clearlink is career pathing for every team and function. The employee development team also has many resources, classes, and trainings that cover a wide array of topics and skills. We would encourage you to visit the employee development team or drop them an email at EmployeeDevelopment@Clearlink.com. We would also like to get more of your feedback regarding the other topics you wrote about, please email us at LoudandClear@Clearlink.com.

Explore other reviews about Clearlink

5.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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