Loved the clients, overall bad staff - Personal Service Coordinator I Clarvida Employee Review

Overall disappointed in staff on this team. Staff are poorly trained/vetted/educated. Poor understanding of mental health, harm reduction and client centered care - punishing clients instead of trying to meet them where they are (ironic because we work with recently incarcerated people- feels like an extension of the criminal justice system). leadership avoids answering questions directly leaving team without a sense of direction. few systems in place for safety (ex. drive car alone with clients with potentially dangerous/erratic behaviors)