Lack of managerial consistency impacted employee experience - Customer Success Manager Clarivate Employee Review

Good work and fun teams

Nothing to be honest in

Immediate team members are wonderful to work with. Provides flexibility and remote work (hard to come by now).

Doesn’t care about its people and more about the bottom line. Layoffs or “restructures” are frequent creating an unstable environment and suffering product quality. Senior management is frequently retiring—can’t help but think they know something the rest of don’t. C-suite constantly being shuffled in and out. AI is being forced as a productivity measure but often requires more time and inefficiencies. But with the library and education sector suffering right now, not sure it will ever change.