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      Citrin

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      Citrin reviews

      Dealership Attendant - Dealership Attendant Citrin Employee Review

      1.0
      2 Feb 2018
      Dealership attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      None. I interviewed for, and accepted, a position as a dealership attendant. After two interviews and an employee orientation, I discovered on my first day of work at the dealership, my responsibility was to hand wash cars for 8 hours a day, not the position that I interviewed for and accepted.

      Cons

      I interviewed for the position of dealership attendant. The position of dealership attendant was described as to greet customers as they arrive in the service department of the dealership, moving vehicles throughout the dealership, transporting customers in the courtesy shuttle, picking up customer vehicles, and organizing dealership vehicle inventory. This was a complete fabrication. ParkOps, now named Citrin, had to resort to fraudulent inducement to fill car washing positions at dealerships. The only duty, I learned on my first day on the job, was to hand wash and vacuum vehicles at the dealership.

      avatar
      Citrin Response
      8y
      Hi, Thanks for taking time out to leave this review. We apologize that you were assigned to a location that did not match your job preference. Very few of the 100+ automotive positions are limited to car wash responsibilities. While we do our best to match people to a location that accommodates items such as driving distance to their home, availability/scheduling needs, & finally personal preferences on work environment, we occasionally miss - which we clearly did in your case. When this happens, we always offer an immediate transfer to a different role/location to accommodate everyone to the best of our ability. However, we completely understand how frustrating it would be to arrive to your first shift and have it not be in line with what you were expecting. We are disappointed that we were not able to rectify this with you and will take additional strides to prevent this from happening in the future. Thanks again for the feedback and we wish you the best of luck! Joel Furno President joel@citrin.co

      Explore other reviews about Citrin

      5.0
      15 Dec 2025
      Valet attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life balance Good management

      Cons

      Nothing I can think of

      avatar
      Citrin Response
      4mo
      Thank you for your review. We appreciate it! We strive to provide our employees with flexible and accommodating schedules so they can have a solid work-life balance, which is one of our core values!
      3.0
      1 Mar 2026
      Valet attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun Opportunity to move up Freedom in leadership

      Cons

      Pay is called "guaranteed minimum". This is purposely confusing to take advantage of younger people who aren't aware of what they're getting into. From my experience, next to nobody who gets the job understands this or was adequately informed about this in their interview. Every dollar you earn in tips must be reported--usual. The catch is cash and credit card tips you earn WILL BE TAKEN AND USED BY THE COMPANY to pay your 15/hr paycheck. This means if you work 10 hours and made $100 in tips, your paycheck will be $50. Even if you do really good one hour, your tips end up in a weekly pool and that pool pays your salary for the week. To put it as simply as I can: you only earn tips in this job if you have earned OVER 15/hr in tips spanning ALL THE HOURS on your pay period. (ex. 156 in tips earned on 10 hours: take home is $6 in tips. They tell you that you get your tips--which *technically* you do--but the only way you receive them is in the form of your actual paycheck. I have worked at Citrin for nearly a year and have never earned more than 15/hr in tips over a pay period--this means I have never once received ACTUAL tips doing a job infamous for tips. In a place where patrons assume the workers get the tips--not the company--it is beyond disheartening to watch people tip a company for my hard work.

      avatar
      Citrin Response
      2mo
      Thank you for your feedback. Here at Citrin, we strive to continuously develop and improve our culture to best benefit our employees, and this feedback is crucial in doing so, so thank you for reaching out regarding your concerns. Please don't hesitate to reach out to info@citrin.co with specific information or suggestions on how we could do better.
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