I think expectations are good. However, I do not condone treating others with a lack of respect. As well, the Toronto location has a horrible environment. Not only do they micro manage, but the have a unhealthy learning expectation, and the toxic management really trickles down. It's like a virus. People will start looking out for themselves and take any opportunity to throw you under the bus.
For me, my trainer was so overwhelmed with work, that he wasn't able to train me properly. Anyway, I am back at the bank and have been promoted twice since I left. I guess I dodged a bullet.