Pros
-Decent infrastructure. -Smooth interview process -Upscale annual parties. -Supports for immigration process. -Unlimited supply of coffee, pop, beer. -In job tools are just below industry standards but useful. -Overtime varies from team to team(depends on clients/managers) -Meals, transport for all and 1.5 times pay for analyst and senior analyst during over time. -Decent bonus packages for supervisors and above roles. -Facilities are available encouraging for certifications, scope to provide advise on process improvements and standards and these are recognized. -On an average 3years for promotion from analyst to senior. -Huge work force. (400 + employees at Halifax office) -15 days of vacation, 18 from 2 years of service.
Cons
-For freshers, training process is vague. (Expect to learn on job with less help from seniors) as they are very busy. -Work like robots for ever. (Need to be extremely talented to make time for process advancements) -Loss of prime working hours on many daily wasteful processes. ( none in higher management are men enough to make changes in SLA or dumb enough to make an understanding of repetitive daily corrective job due to internal offices, support teams or clients) -Hours and resources wasted on developing Manila recon team. 1. Manila failed (outcome of knowledge gap, decision making ability) 2. Halifax failed to make a complete transition. -Halifax teams are overloaded with 1.incomplete product from Manila 2. As a part of big plan, Halifax office getting more work 3. Repetitive jobs due to internal corrections -As middle management is facing pressure from the top due to unacceptable over time and reduced quality of work, Managers to please make frequent reshuffling of teams, roles, work stations bring a lot of confusion for analysts. -Attrition levels are always high, but management is ok with it. Possible reason being costs are on check as seniors give way for lower income freshers. -Greedy higher management takes more clients without Analysing the capacity or availability of tech teams to stream line work. But easily take blame for it. -With best of my knowledge around 100 employees quit from Jan Including technical supervisors managers and seniors -All of the above resulting in motivating employees to get promoted and be part of high management who has the power. Visible political dramas at each levels to achieve this.
