Great Place to Work - Customer Success Manager CitNOW Employee Review

5.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great values, high consideration for people, vision, and clear strategy

Cons

Everything is digital, perfect for digital people but not for analog people

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CitNOW Response
9mo
Thank you for your feedback - it's fantastic to hear that our values, people-first culture and clear direction are resonating with you. Digital tools and ways of working are central to how we communicate and collaborate across the business and we're committed to helping our people feel confident and equipped to use these tools effectively.

Explore other reviews about CitNOW

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I've been at CitNOW for around 7 months as an apprentice, I've thoroughly enjoyed my time at CitNOW. I have had great opportunities to grow my career with the business and meet industry experts. I would recommend working at CitNOW to anyone as its an excellent team and working environment. I look forward to going to work everyday and have never been disappointed here.

Cons

I cannot find a con working here, I would highly recommend it.

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CitNOW Response
4w
What a wonderful review - we're delighted you've had the opportunity to grow your career and hearing that you look forward to coming to work every day is the best feedback we could ask for. Thank you for being part of our team!
5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing recruitment process from start to finish despite being over Xmas and different to normal process Great support since I've joined up and down the organisation. Do genuinely feel we're working to one goal.

Cons

Nothing major really! Maybe more social opportunity with my team but that may come as it develops.

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CitNOW Response
4w
Thank you for taking the time to leave such positive feedback, we're glad the recruitment process reflected the standards we strive for, even over the Christmas period. We hear your thoughts on social opportunities and will continue to develop these as the team grows. Thank you for being part of CitNOW Group!
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