Keep clear - Account Manager Cisilion Employee Review

1.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Heron Tower is nice to walk in - the office at Cisilion not so much

Cons

If you’re liked then you *should* be ok but if not, you’ll be out. Very, very High churn rate. Very little culture unless you’re a Chelsea boy and act like it. No structure whatsoever. Family run and they, plus their mates, will reign in the success. Titles and privileges given to those they want to (mates and family). No empathy. All want to be Jordan Belfort (Wolf of Wall Street) and will bulldoze their way through rather than selling on a consultative basis. Lots of toxicity and a ‘hustle’ mentality (which is fine in sales) but they won’t give you the training, support to go with this.

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Cisilion Response
2y
Since our higher than industry standard attrition rates 2+ years ago, we have come a long way and our attrition rates are at industry standard. Our newly launched mission, vison and values have been well received and in recent reviews, we have received positive feedback on our culture. Whilst we are a family owned business, we are an equal opportunity employer and all employees are welcome to apply for internal vacancies and promotions. We are a client led organization and as such, it is important to us that we provide our clients with the best possible customer experience. As part of the Cisilion rebrand, we asked our customers to provide us with feedback on our client experience and received positive feedback on our innovative solutions, delivery of solutions and our consultative approach. We have exciting growth targets that both challenge and reward our high performing team. The Leadership team are also focused on a sustainable growth strategy. Our high performers are recognised and those who need development are given the time and resources to do so. We have a dedicated ESG Committee and Strategy in place to address topics such as Equality, Diversity and Inclusion and whilst we acknowledge in some areas it still requires improvement, we believe our teams have come a long way in recent years. Thank you for taking the team to leave the review. Whilst we understand your experience has not been what was expected, if you would like to discuss this further, please do contact us on people@cisilion.com

Explore other reviews about Cisilion

4.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people to work with Some Managers are excellent Feel supported and valued Great onboarding/check ins (even beyond probation) Business is open to feedback and is actively trying to change Good work life balance and flexibility to work from home when needed They're happy to recruit internally and support progression paths

Cons

Upper management not very visible Benefits are okay but could be better Some of the perks feel heavily weighted for the sales teams

3.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work at

Cons

No structure in the business

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