They only care about SMG scores. - General Manager Cinemark Employee Review

1.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, guests, employees not RVP, AM

Cons

RVP plays favorites. If you don't have a high SMG they get on your case even if your store is making money. Don't care about the theaters that are not in the millions. HR will take Managers side without your input as a general manager. Also don't expect to stay long they will push you out especially if you have been with the company for a long time

Explore other reviews about Cinemark

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Good start off, Job for beginners

Cons

Every day is a different routine

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership and team supervision experience Employee scheduling and labor management Strong customer service and conflict resolution skills Experience handling cash, inventory, and daily operations Ability to work under pressure in a fast-paced environment

Cons

Limited traditional office/corporate experience May require nights, weekends, and holiday work Skills don't always translate clearly on a resume Can be stressful managing customers and staff simultaneously

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