Bad company - Anonymous employee Cielo Employee Review

1.0
28 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people are lovely who work there

Cons

Management have no idea what they’re doing and some are actually terrible at their jobs. I witnessed bullying while I worked there on numerous occasions and it isn’t acknowledged. It states in contracts that you’re not allowed to discuss pay rates with colleagues but people do and I found that people doing the exact same job are on completely different salaries - mentioned this to managers and they don’t want to know. The pay aspect is actually ridiculous there are people that had been there for years in the role and was on thousands less than others. Management is horrific and I would not recommend this company to anyone. The hours are so long and you are over worked and underpaid. Bonus scheme only applies to managers when they do nothing.

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Cielo Response
7y
Hi this is Jennie Emerson, SVP of People and Culture for EMEA & APAC. I’m disappointed to read your comments about your experience in the Manchester office. I can assure that we do not tolerate bullying under any circumstances, and I hope you’ll consider connecting with me personally to elaborate on your feedback. My email is jennie.emerson@cielotalent.com.

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5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

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3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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