Pros
The people. Hands down. Still operates like a family. No ego, just a bunch of incredibly talented professionals all motivated to deliver great work.
The strategic and design service are world-class.
The benefits, professional development opportunities, and advancement potential are all outstanding. The leadership treats their people very well.
It's a company that absolutely lives by its values and principles. It's authentic - the real deal. They mean what they say, and they practice what they preach.
Cons
As a small-ish agency, it feels the volatility of the market more than most and sometimes doesn't have all the resources necessary to react in the most beneficial way.
People do their absolute best but are often stretched thin.