I would not choose to work there if I had the opportunity to do it again. - Senior Manager Chuck E. Cheese Employee Review

1.0
30 Jul 2018
Recommend
CEO approval
Business outlook

Pros

The children were the best part.

Cons

Company doesn't listen to field employees. Company will not compensate salaried managers fairly. By that I mean, you will not be paid overtime even if you do not meet the minimum state and federal thresholds for an exempt employee. Company has an anonymous website where you can voice concerns, but they only reach out to you to get you to identify yourself. You know what happens then. Staffing is ridiculously tight while expecting you to build sales. There is a consistent chatter or gossip and a long line of managers who promote it. There is a lack of integrity in the field that leads to untrue investigations and terminations.

Explore other reviews about Chuck E. Cheese

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good co workers

Cons

Cubicle for desks and call center

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

See reviews by: Helpful|Rating|Date|All