Pros
Tons of opportunity to learn. If you’re looking to learn as much as you can and take on collateral duties within your role like arbitration, mentoring, and special projects- the opportunity is there and you wouldn’t likely need to put in too much effort to receive those opportunities. Diverse work.
Cons
Salary and raises are laughable. 20% below industry average for base, raises of 1-2% unless management really fights for you, consistently high turnover (thus the reason why all the opportunities are there), CEO does not care about employees, employees find out about major things like return to office and office closures/reopening any fishbowl before management, non existent work life balance because you’re “salaried” and therefore expected to keep up with 100 transfers a month sometimes because of people leaving in droves for better pay and treatment. HR bait and switched new hires with a hybrid schedule and about two week later the CEO announced a strict return to office policy that only have 1 extra day back after a 5 day rerun was originally conveyed and employee backlash flared. Insured risk pool is generally kind, but management can (and does) allow them to speak however they would like to employees without any repercussions or corrections, and the insureds have an abnormally large (and scary) amount of deciding power in claims. Favoritism and workplace “drama” are abundant and nearly unavoidable. Toxic culture where you are praised for working late nights and early mornings to keep up with the never ending load of transfers.