This company had all the potential in the world - Anonymous employee ChowNow Employee Review

2.0
12 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) They provided solid severance to the three rounds of layoffs they conducted in a year’s time 2) They spent money sprucing up a brand new office in Culver City and made sure to include a pizza oven

Cons

1) Three separate rounds of layoffs within a year’s time 2) Lack of clear strategy, especially in sales: there was a focus to build up the strategic/mid-market sales team & growth orgs [teams later laid off], then a focus to grow the marketplace launch team and expand ChowNow's footprint across the US [teams later discontinued], then a commitment to introduce a new line of business from the executive leadership team [later deferred] 3) Features in the iOS/Android apps are pretty bare-bones compared to other competitors 4) Executive leadership is heavily involved in product decisions [to a fault]. 5) Many tenured team members with company knowledge have since left or were recently laid off 6) Some recent additions to the executive leadership team have been controversial since they don't embody ChowNow's company values. Marketplace leadership had an ego early on and ruffled feathers across the company [Sales, Product, Engineering, Design]. The VP of Sales role has been a thorn in the company’s side for a long time now that they can't seem to get right [3 separate sales leaders in recent company history].

Explore other reviews about ChowNow

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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