Acute Case Manager - Nurse Case Manager ChenMed Employee Review

4.0
27 Apr 2018
Recommend
CEO approval
Business outlook

Pros

As a Team Member of Jencare we work with patients who require special long-term care or who are challenged to manage or meet their healthcare costs. In most cases, nurse case managers work with patients over a much longer stretch of time than other nurse specialists; sometimes their focus is centered around medical needs while other times they play more of a social worker role. While some of the challenges of this profession can be fairly significant, the rewards can be profound. Connecting with patients. Nurse case managers inevitably form bonds with patients due to the circumstances and experiences they share together over a lengthy period of time. Nurses are able to see for themselves the impact their work has on patients, long after they've been discharged from the hospital. The differences these nurses make in the lives of patients is very evident, and the gratitude expressed by patients is one of the sweetest rewards nurse case managers enjoy. Helping to make financial systems effective. Another important role of the nurse case manager is to serve as an advocate for the patient, especially when it comes to handling complicated matters with insurance companies. Often times a nurse in this position will help a patient better understand financial options and benefits available through health care coverage. This service is also helpful to caretakers who need access to healthcare benefits when they are not the plan subscriber. Without a nurse case manager there to assist in this process, patients and/or loved ones are left to sift through the fine print and determine the best course of action. Nurses recognize that, while financial assistance programs are in place to serve those in need, it is often their role in the process that ultimately leads to the delivery of benefits and assistance to patients. Collaborating with a tight knit team of healthcare professionals. With so many different people involved in the long-term care of a patient with chronic or complicated medical conditions, a nurse case manager is seldom alone in his or her corner. We Case Managers join forces with other nurses, physicians, and representatives from insurance companies to provide optimum outcomes for patients. As a member of the transitional care team I depend heavily on the cooperation and genuine concern of those I work with, and truly value these caring peers.

Cons

huge turnover in employees.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
3w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, however the workload is very heavy. The company does put emphasis on a positive culture, but the teams are in constant fear of lay off, or being let go due to unrealistic productivity expectations

Cons

Bonuses are cancelled, changes are too often, everything is always a priority. The productivity expectations are unrealistic. The other thing is favoritism and nepotism, you will never advance if you are not friendly with certain people. It is very evident that the focus is not on talent when promotions are available.

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