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Check Point Software Technologies

Engaged employer

Technical Support Advisor - Technical Support Advisor Check Point Software Technologies Employee Review

4.0
6 May 2018
Recommend
CEO approval
Business outlook

Pros

-Lunch is covered by up to ~$8.00 every day -You can work as much overtime as you like -Flexible PTO -Personal growth (promote within) -Travel opportunities, mainly Canada and Israel if you are a Technical Support Advisor (company provides means of compensation) -Upper level management is very understanding and ask for you to share your thoughts/ideas with them -All product team managers are very understanding and easy to get along with -You have the ability to expand your product knowledge by attending training- after your shift or during the work day, depending on the subject. -Happy Hour once a month (no alcohol) with great food and drinks/deserts. -One big cake per month for to recognize birthdays and service anniversaries -Yearly raises/bonuses -Depending on how you treat others, it's like one big family

Cons

-High stress levels -Workload is way too high -Under staffed -Turnover rate -Under paid by a large margin (~ $20-$30k)

Explore other reviews about Check Point Software Technologies

5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

It was fun to work there a lot of good experiences.

Cons

No cons i can tell

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

The core responsibilities offer solid experience, and many team members are dedicated, talented, and great to work with.

Cons

Lack of HR Support: The company lacks a safe, objective framework for employee feedback. When legitimate management issues were raised to HR, no corrective action was taken. Instead, it resulted in direct retaliation from leadership, which was left unaddressed by the organization. Significant Under-Market Pay: Compensation is well below industry standards for similar scopes of work. To give context, transitioning into a comparable role at a different company yielded a 37% increase in base pay. Flawed & Inaccurate Sales Compensation: The commission and incentive structures for the sales organization are unnecessarily convoluted. This complexity frequently leads to errors in commission payouts, causing widespread frustration among sellers. Notably, these calculation mistakes are consistently detrimental to the employee and rarely seem to resolve in the seller's favor. Siloed "HQ-Centric" Culture: There is a heavy disconnect between corporate headquarters and regional teams. The culture feels highly insular, creating an "in-group" dynamic where those outside of headquarters have very limited visibility, influence, or opportunities for career progression.

3
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