If you are hesitating, please avoid this place and these people. - Clinical Outreach Manager Charlie Health Employee Review

1.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The other outreach managers are all so miserable that you can find some funny comrades in the trenches of Charlie Health culture.

Cons

I genuinely don’t have enough words to describe how terrible it is. -I’ve seen managers openly gaslight and invalidate team members. -There’s constantly 55 goal posts to hit and spoiler alert: you’ll never reach any of them. But don’t worry! They’ll make sure you know how bad you’re doing to motivate you to FIGHT! -The culture is unbelievably toxic and almost cult like? 95% sales people that have a complex about “making a difference” while staying in sales. So all the toxicity of sales bro culture hand in hand with complex mental health burnout. Great combo! -Their managers (specifically middle management) are some of the most horrific micro managers I have ever seen. My manager would make people send a paragraph long Slack message by 8:30am or else you got spoken to. -They’ll tell you it’s “autonomous”. I’m not even going to elaborate on how laughable that is. The micromanagement gets down to the fine tune point of whether you log a meeting or a call within an hour. -They have completely saturated the market with reps and still expect growth, and will make you feel bad about it. -I’ve seen them place their absolute best reps on performance improvement plans (i’m talking shooting wayyyy over their numbers) because they had 14 meetings and not 15. -Above all, in the treats and joys of Charlie Health, is the innate toxic positivity that is so insanely hard to digest it makes me physically ill to think back on it. Everyday better be your best day or you WILL hear about it!!!

Explore other reviews about Charlie Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leaders - Opportunity to learn from best of best - Mission driven organization - Strong culture

Cons

I do not have any :)

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The engineers, clinicians, product folks are passionate and genuinely care about helping our clients

Cons

From all I’ve seen, the upper management does not prioritize clients, rather profit. If you are an engineer, I would not recommend joining Charlie Health in its current state. That may change down the line, but my experience was volatile and absurdly incompetent from upper leadership. Engineers are not prioritized and frankly seen as disposable. Deep down at Charlie Health there is a great company, and it could one day be a great place to work. But dear lord they need to get their act together first- don’t get caught in the crossfire.

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