SUPER toxic culture and leadership - Outreach Manager Charlie Health Employee Review

1.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- my immediate team - great concept for those who need mental health help

Cons

- When I was interviewing a year and a half ago, I brought up the flood of negative Glassdoor reviews and was promised a few times that they were making changes to leadership and culture. This was one of many not true commitments I'd come familiar with at Charlie Health. (RUN away from this place!!) - I've worked at many different companies and the culture here is by for the most unprofessional and toxic experience I've ever seen. They are looking for a bunch of yes people that they can work to the bone then spit out. - Leaders are more concerned about lining their pockets than the actual access of care (growth of the business is more important than patients) - Motto should be "Access to care for everyone ** if it can make us a bunch of money" - A high up leader has to remind everyone they were one of the first people hired at the company during every meeting even though they are severely under-qualified and extremely unprofessional (ex, admitted to crying on a call with a large hospital because she was so happy to close the deal and another leader had to take over... ). - Don't let them fool you- there is little room for promotion and mobility based on rules leaders put in place to benefit themselves. - Leadership is really good at throwing out broad statements like "a world without suicide" with little to no actual data to back up their claims (including their clinical data from "Penn and Yale" they like to throw around)

Explore other reviews about Charlie Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leaders - Opportunity to learn from best of best - Mission driven organization - Strong culture

Cons

I do not have any :)

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

None. They hire strong recruiters but then push them out. Thats it.

Cons

Every poor review about the GTM recruiting team is 100% accurate. Please read them. This team operates in a highly toxic, high-pressure environment with unrealistic expectations and little regard for work-life balance. There is a consistent culture of fear tied to performance and metrics. Management over this team often relies on intimidation rather than support, with frequent micromanagement and a tendency to undermine even strong, experienced recruiters. Performance improvement plans are HEAVILY normalized which contributes to a constant sense of instability. Turnover is extremely high year over year, with many strong employees leaving or being pushed out due to the environment and leadership style. Overall, it is not a team I would EVER recommend working for.

6
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